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Knowledge Base

Frequently Asked Questions

Answers to common questions about Football Compass.

01

Is Football Compass licensed and regulated?

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Yes – Football Compass holds a licence issued by the UK Gambling Commission (licence no. 000-123456-001). You can verify the licence details on the UKGC's public register, and the licence obliges us to adhere to strict fairness, anti‑money‑laundering, and player‑protection standards.

02

What documents do I need to verify my Football Compass account?

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To verify your account, Football Compass requires a clear copy of a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within the last three months. The documents are used solely for identity checks and to comply with anti‑money‑laundering regulations. Once uploaded, verification is usually completed within 24 hours.

03

What payment methods can I use at Football Compass?

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Football Compass accepts Visa, Mastercard and Maestro cards, e‑wallets (Skrill, Neteller, PayPal), prepaid vouchers (Paysafecard), and direct bank transfers. Crypto deposits in Bitcoin, Ethereum and USD‑T are also supported with no minimum amount. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.

04

How does Football Compass calculate odds for World Cup matches?

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Odds on Football Compass are generated by a combination of statistical models, historical performance data and real‑time market information. Our trading team adjusts the odds for factors such as injuries, suspensions, weather and betting‑market sentiment. Because odds reflect the latest information, they can change up until a match kicks off.

05

What are the wagering requirements for Football Compass's welcome bonus?

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The welcome bonus at Football Compass comes with a 30‑day wagering requirement of 6 times the bonus amount (e.g., a £10 bonus requires £60 in bets before withdrawal). Only bets at odds of 1.5 or higher count toward the playthrough, and the bonus cannot be used on voided or cash‑out bets. If the wagering is not met within 30 days, the bonus and any resulting winnings are forfeited.

06

What responsible gambling tools does Football Compass offer?

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Football Compass provides deposit limits, loss limits, session‑time reminders, a temporary self‑exclusion (cool‑off) period and a full self‑exclusion option that can be set for any length of time. All of these tools are available in the Responsible Gambling section of your account and can be adjusted or removed only after the chosen cooling‑off period expires. For additional support we also provide links to GamCare and BeGambleAware.